Genetic Counseling in a New Era of Genetic Medicine: Mutation-Based Treatment

To access Genetic Counseling in a New Era of Genetic Medicine, please follow these steps below. We have also included System Requirement and Technical FAQ’s. If you have additional questions, please contact us at nsgc@nsgc.org.

Access Instructions
System Requirements
Technical Questions

1. Make sure your pop-up blocker is disabled.
2. Make sure your sound is turned on.
3. Visit www.nsgc.org
4. Log-in using your NSGC Member ID as your login and your unique password. Note: If you do not know your password, click the “Forgot Your Password” on the left-menu Navigation to reset your password or email nsgc@nsgc.org for assistance.
5. Once you log-in, you will see a listing of all presentations contained in the package you purchased within the left-menu navigation. Note: you may need to scroll down.
6. Click on any session title to be taken to the NSGC Online Workspace.
7. A new window for the NSGC Online Workspace will pop-up and you will see the presentations contained within Genetic Counseling in a New Era of Genetic Medicine.
8. Click on the title of the presentation that you wish to access.
9. An option for that presentation’s course activities will appear in the middle of the Online Workspace.
10. Click on the presentation title.
11. The online player will open in a new window and the introductory slide will begin running.
12. The session recording will begin playing in a new window. Please note that the audio presentation is synchronized to the slides, so the slides will advance as the session proceeds.
13. You may pause the presentation and navigate forwards and backwards using the controls on the screen. You may also navigate through the presentation by clicking on the title of a particular slide (on the left side of the screen).
14. If you did not purchase the CEU Fee, you may proceed to a different presentation using the steps above. If you purchased the CEU Fee, you will then need to return to the original online player window.
15. The online player will proceed to a series of quiz questions based on the given session recording.
16. After the completing the quiz, you will be shown your results. A passing score of 80% or greater is required for CEUs.
17. If you pass the quiz with a score of 80% or greater, a grey “View Certificate” button will appear in the workspace below the Course Activities listing that will allow you to download a certificate of completion that you will be able to use as a record of your contact hour(s).
18. Close the online player to refresh the main menu and unlock the certificate button.
19. Download and print a copy of the certificate for your records.
20. If you have not passed the quiz portion of the presentation, please review your notes and attempt to take the quiz again

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Q. What are the minimum system requirements?

A. The minimum software requirements for viewing published presentations include the following:

• Flash Player 6,0,79 or later (http://www.macromedia.com/go/getflash)  
• One of the following browsers:

Windows:

Operating System	Supported Browsers
Windows 98	Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Firefox 1.x, AOL 8, and Opera 7.11
Windows Me	Microsoft Internet Explorer 5.5, Netscape 4.7, Netscape 7.x, Firefox 1.x, AOL 8, and Opera 7.11
Windows 2000	Microsoft Internet Explorer 5.x, Netscape 4.7, Netscape 7.x, Firefox 1.x, CompuServe 7, AOL 8, and Opera 7.11
Windows XP	Microsoft Internet Explorer 6.0, Netscape 7.x, Firefox 1.x, CompuServe 7, AOL 8, and Opera 7.11

 

Macintosh:

Operating System	Supported Browsers
Mac OS 9.x	Microsoft Internet Explorer 5.1, Netscape 4.8, Netscape 7.x, Mozilla 1.x, and Opera 6
Mac OS 10.x	Microsoft Internet Explorer 5.2, Netscape 7.x, Mozilla 1.x, AOL 7, Opera 6, and Safari 1.0 (Mac OS 10.2x or later only)

  

Please note that the software does not work well with Internet Explorer 7, most commonly found on Windows Vista computers. If you have a computer with Windows Vista, we recommend downloading a different web browser, Mozilla Firefox, to run the software on your computer.

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Q. I am able to successfully login to the Online Workspace, however when I click on the module nothing happens. What should I do?

A. Disable your pop-up blocker or edit your pop-up blocker settings to allow pop-ups from http://smithbucklin.articulateglobal.com and http://akp.smithbucklin.com.

To edit your pop-up blocker settings:

Internet Explorer

To open the "Pop-up Blocker Settings Menu," open IE and go to Tools -> Pop-up Blocker -> Pop-up Blocker Settings.

Notifications and Filter Level

The "Notifications and Filter Level" section allows you to set popup filter level and notification preferences.

1. Go to "Notifications and Filter Level" at the bottom of the menu. Choose the filter level you want. It is recommended to keep the default setting of "Medium."
2. The other two checkboxes are optional and notify you when popups are blocked.

Exceptions

The "Exceptions" section allows you to allow popups from specified websites.

1. Open the "Pop-up Blocker Settings Menu" by going to Tools -> Pop-up Blocker -> Pop-up Blocker Settings.
2. "Exceptions" is the first section. To add a site to this list, enter the URL in "Address of website to allow:", and click the Add button. That site will now appear in your "Allowed Sites" list below.
3. To remove a site from your "Allowed Sites," single-click on the site to highlight it and click the Remove button. You can remove all allowed site by clicking the Remove All button.

Firefox

• Open the "Popup Windows" menu, open Firefox and go to Tools | Options | Web Features.

Note: Mac users open Firefox and go to Firefox | Preferences | Web Features.

1. Check Block Popup Windows if you would like to all popups.
2. Click on Allowed Sites to allow popups from specified websites.
1. Enter the URL of the site you want to allow popups from and click Allow.
2. If you wish to remove a site from your allowed list, highlight it and click Remove Site. Clicking Remove All Sites will clear your allowed sites list.

Q. I disabled my pop-up blocker/added the course weblink to my allowed pop-ups however I am still having problems. What should I do?

A. You may have a third party pop-up blocker software installed. Third party popup blockers can be difficult to detect. Google and Yahoo toolbars will appear in your web browser's menu under View | Toolbars. Other software may appear in your Taskbar, and some may not be detectable at all. Check your Add/Remove Programs menu and run a scan for spyware to try to eliminate any unwanted popup blockers.

You may also want to contact your IT department for additional assistance.

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