Application Monitoring and Revision Requests
If NSGC needs additional information for an application review, we will contact the Activity Organizer via an “Applicant Inquiry” from the NSGC CEU Portal. You will be notified by email when an application inquiry has been submitted.
Within the NSGC CEU Portal, each application will have an orange or gray status button.
Orange buttons indicate an action is required by the organizer. Actions required may include payment of fees, revision requests, attendance upload, or other actions.
Gray buttons indicate that the application or activity is in a stage where changes or adjustments cannot be made by the organizer.
Please note: Your Activity List will default to “My Inbox,” showing only applications that require your immediate attention. To see all applications, including those that have been approved or are still in review, change the setting from “My Inbox” to “All” and click “Filter.”
Responding to an Inquiry
On the course list on your Activity Organizer profile, click the “Respond to Inquiry” button on the application in question.
The requested revisions are noted at the top of the application pop-up under “Comments to Applicant.”
To upload any revised documents, click the trashcan icon next to the current upload and then replace it with the revised document.
Please note: When doing so, please ensure the new document contains all previously submitted information in addition to any changes. Do not submit a document that only contains the changes that have been requested.
If more than one document must be uploaded to a particular field, combine multiple files into a merged PDF or compress them into a zipped file (.zip) for upload.
If the size of the document is too large, consider reformatting the information into a spreadsheet, or contact ceu@nsgc.org
The system does not store previous versions of documents. Please ensure any uploads are either a revised or combined version with all relevant information for the application.
Enter a description of the changes that have been made in the “Description of changes to Review Team” box.
Click “Resubmit”. This will send the application back to the reviewers for final review. If further revisions are required, another inquiry will be sent. For this reason, please include all requested changes in the first set of revisions.
Submitting Post-Activity Materials
After the activity has taken place, the organizer should log in to the NSGC CEU Portal, select the activity, and click the orange “Report Attendance” button to report the number of attendees who are claiming CEUs and upload all necessary post-activity documents. These include:
- Attendance Spreadsheet: This should be a spreadsheet (Excel or CSV). Word documents, PDFs, and other scanned documents are invalid and will not be accepted.
- One row should include attendance information for one individual. All attendance information for each activity should be included in one spreadsheet. If your activity was composed of multiple sessions, please add these together into a single line before submitting.
- For “date of completion,” please either use the end date of the activity.
- Do not include any attendees who are not earning CEUs or any additional information not outlined above.
- This document should only include attendees who have completed all requirements to claim CEUs (verified attendance, completed evaluations, paid fees, passed quizzes) and should match the number of CEU earners reported in the portal.
Evaluation Results: Activity Organizers are required to implement an evaluation for each activity to attendees to claim CEUs.
- You may (1) submit results from the evaluation form which was approved with the application alongside your other post activity materials or (2) sign an attestation at the time of submission confirming that you have collected this information and will use it to improve future educational activities.
- In either case, please retain your evaluation records for a period of five years following the completion of the activity. NSGC may request this evaluation data in the event of an audit.
- Summarized or anonymous evaluation results are permissible as long as they include any comments made in the evaluation.
Payment for Filing Fees
- For further details on NSGC’s CEU Filing Fees, please refer to the section on Continuing Education Unit (CEU) Fees above.
Additional Uploads Required for Series and Self-Paced Activities
The following post-activity materials are required for Series-Style Activities in addition to those required for other activities.
- Education Activity Overview Forms (EAO)
- Please submit a completed version of the EAO form from your original application that includes the final dates, times, and speaker details for the sessions from your series or self-paced activity.
- COI (Conflict of Interest) Disclosure Forms
- You must attest that you collected all COI information and mitigated for them as part of your activity. NSGC requires that you maintain records of all collected COIs for a period of five years following the conclusion of your activity in the case of an audit.
Finalizing Submission and Payment
Once all necessary documents have been uploaded, click the orange “Continue” button to proceed to the payment step. Please note: It is not possible to go back to the “Upload” page once you hit "Continue.” For this reason, please ensure that all the correct documents have been uploaded and the correct number of attendees claiming CEUs has been entered.
- The system will automatically calculate the filing fees owed based on the number of CEU attendees entered on the previous page.
- NSGC will not collect CEU filing fees directly from attendees. It is the responsibility of the activity organizer to collect filing fees from participants and submit them to NSGC.
- Once payment has been completed and received by NSGC, we will issue certificates to the participants via the NSGC CEU Portal within two weeks. Please inform participants about this timeline for viewing certificates in the NSGC CEU Portal.