Registration
What is the cancellation policy?
To request a refund, you must contact the NSGC Registration Team at registration@nsgc.org with documentation of your reason for cancellation. All requests must be made by Friday, September 11, 2026. Cancellations will not be accepted after that date. NSGC is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers are subject to change without notice. Your registration may be transferred to a member of your organization up to seven (7) days before the event, upon written request to registration@nsgc.org. .
All cancellation requests will be reviewed by NSGC and, if approved, processed within two - three weeks. Approved refunds will be subject to a $75 cancellation fee.
What is the Digital Access Pass cancellation policy?
No cancellations or refunds are available for the Digital Access Pass. Your registration may be transferred to a member of your organization up to 7 days before the event when requested in writing to registration@nsgc.org.
How do I change my conference attendance from in-person attendance at NSGC 45th Annual Conference to a Digital Access Pass?
If you wish to transfer your conference registration from in-person to a Digital Access Pass, you must contact the NSGC Registration Team at registration@nsgc.org by Oct. 31, 2026. After Nov. 1, 2026, no changes can be made for any reason. Attendees who reach out to the NSGC Registration Team to transfer their conference registration from in-person to a Digital Access Pass before or on Oct. 31, 2026, will be refunded the difference between in-person and digital attendance. Attendees who reach out to the NSGC Registration Team to transfer their conference registration from in-person to a Digital Access Pass after October, 31, 2026, will not be refunded the difference between in-person and digital attendance. However, your registration will still be converted at no additional cost.
If I register to attend the meeting in person, will I also have access to online content?
Attendees planning to join us in Baltimore also receive complimentary access to the Digital Access Pass sessions.
What do I need to pre-register for? What can I attend without registering?
Full conference registration includes access to all plenary presentations, educational breakout sessions, abstract presentations and the Exhibit Hall. Attendees may choose to attend any educational breakout session available, space permitting (see below). Attendees are required to pre-register for the pre-conference symposia (additional fee required) and workshops. These may be added to your registration through the online registration process or at the onsite registration desks, pending space.
How do I add/change the paid sessions I want to attend on my registration?
Log in to your NSGC account. In your account, go to the purchases tab, then go to the events tab, and click "Details" next to the Annual Conference Registration. On the right-hand side, click "Add Guest/Session" and follow the steps for selection and/or payment. Please note that you will only be able to add sessions. You will not be able to change or cancel sessions. If you wish to change or cancel any sessions, please contact registration@nsgc.org.
Education
How many contact hours will be available for the Annual Conference?
In-person attendees will be able to earn 36 or more contact hours*. Those who purchase the Digital Access Pass will be able to earn up to 28 or more contact hours*.
*Please note that these are approximations for contact hours. Please check back at a later date for confirmed numbers.
How do I claim CEUs for the Annual Conference?
To claim CEUs for the NSGC 45th Annual Conference, you will be required to complete the individual session evaluations for all sessions you have attended, including any sessions you choose to watch in the virtual platform, as well as an overall conference evaluation. Session recordings will be available within the virtual platform by November 20 until December 11. All evaluations for the Annual Conference must be completed by December 11 to receive a certificate of attendance and CEUs. NSGC staff will upload certificates to the CEU Portal prior to the end of the year.
How long is recorded content available?
The Digital Access Pass offers on-demand access to recorded sessions at the NSGC 45th Annual Conference. All sessions (excluding pre-conference symposia and workshops) will be recorded and uploaded to the virtual platform within 24 – 48 hours of the conclusion of the live sessions for Digital Access Pass attendees to view. Live streaming will not be available through the Digital Access Pass. Attendees will have the opportunity to catch up and view any recordings of sessions you missed and earn additional CEUs. Session recordings will be available within the virtual platform by November 20 until December 11.
How do I access the session handouts?
Session handouts are available to all paid attendees and can be accessed via the NSGC Conference Mobile App. Please note that not all speakers will provide handouts for sessions.
What do I do if a session I want to attend is "full"/there are no seats left?
Educational breakout sessions are seated on a first-come, first-served basis. The Convention Center and NSGC staff reserve the right to "close" a session room if it reaches capacity as deemed by the local Fire Marshal. As a reminder, all sessions (excluding pre-conference symposia and workshops) will be recorded and uploaded to the virtual platform within 24 – 48 hours of the conclusion of the live sessions. .
General Questions
What is the attire for the Annual Conference?
NSGC suggests business casual, but there are no strict guidelines on attire. We ask that attendees present themselves in a professional manner. As the temperature in meeting spaces may fluctuate,we strongly suggest wearing layers for comfort. Additionally, we recommend wearing comfortable shoes for walking between sessions and throughout the convention center.
My family is traveling with me. Is there an age limit for attendees/guests at the Annual Conference?
Due to the professional nature of the NSGC Annual Conference, all attendees and guests must be 16+ years old. All guests must be registered with a guest pass ahead of arriving on site in Baltimore.
Does NSGC have resources to assist with financial support to attend the conference?
If you are seeking financial support from your school or organization to attend this year's event, utilize our justification letter to convey the importance of attending the NSGC Annual Conference. A total of $30,000 in scholarship funding will be awarded to Full or New Genetic Counselor NSGC members, with $20,000 coming from NSGC and $10,000 coming from our generous partners including Ambry Genetics, Baylor Genetics and GeneDx.
Learn More about the Annual Conference Scholarship Award.
Where can I find the NSGC Participant Code of Conduct?
View the NSGC Participant Code of Conduct. Conference attendees will be required to attest to the NSGC Participant Code of Conduct while registering for the conference.
To report an alleged violation of the NSGC Participant Code of Conduct by NSGC members, you can submit a complaint through the NSGC Disciplinary Procedures.
What meals are included with my registration?
There are no meals included in the Full Conference Registration fee. Refreshment breaks that will include beverages will be available each morning and afternoon. Food is available for purchase during the Exhibit Hall hours in the back of the Exhibit Hall. If you sign up for the sponsored symposium, breakfast or lunch will be provided by the sponsor based on the session time.
I have special meals/transportation/accommodations needed, where should I report that?
It is NSGC's goal to ensure that everyone who is attending the conference can access and experience it to its fullest. To ensure that we can accommodate you, please include any accessibility requests for accommodations in your registration notes when registering online. If you have any questions, please reach out to registration@nsgc.org.
For more information on accessibility and requesting specific accommodations at the NSGC 45th Annual Conference, please review the NSGC 45th Annual Conference Accessibility Guide.
Can I host an ancillary event for my team or organization?
Yes, ancillary meeting space is available for NSGC SIG meetings, meetings held by other genetic counseling organizations, non-NSGC company/organization staff meetings, and to host meetings for Annual Conference attendees. Certain meetings are subject to a blackout period, and all meetings and space requests must receive NSGC approval. To request ancillary meeting space, please complete the Ancillary Meeting Space request by Sept. 15.