Registration
What is the In-Person cancellation policy?
To request a refund, you must contact the NSGC Registration Team at registration@nsgc.org with documentation of your reason for cancellation. All requests must be made by Friday, September 11, 2026. Cancellations will not be accepted after that date. NSGC is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers are subject to change without notice. Your registration may be transferred to a member of your organization up to seven (7) days before the event, upon written request to registration@nsgc.org.
All cancellation requests will be reviewed by NSGC and, if approved, processed within two - three weeks. Approved refunds will be subject to a $75 cancellation fee.
What is the digital access pass cancellation policy?
No cancellations or refunds are available for the Digital Access Pass. Your registration may be transferred to a member of your organization up to seven days before the event when requested in writing to registration@nsgc.org.
How do I change my IN-PERSON conference REGISTRATION TO a Digital Access Pass?
If you wish to transfer your in-person conference registration to a Digital Access Pass, you must contact the NSGC Registration Team at registration@nsgc.org by Friday, October 30. Cancellations will not be accepted after that date.
If I register to attend the meeting in person, will I also have access to online content?
Attendees planning to join us in Baltimore also receive complimentary access to the Digital Access Pass sessions.
Learn more about the Digital Access Pass
What events do I need to pre-register for?
Attendees are required to pre-register for the pre-conference symposia (additional fee required) and workshops. These may be added to your registration through the online registration process or at the onsite registration desks, pending space.
Attendees will also need to pre-register for sponsored symposia. NSGC will distribute an email and update this webpage once registration for sponsored symposia is live.
How do I add/change the paid sessions I want to attend on my registration?
Log in to your NSGC account. In your account, go to the purchases tab, then go to the events tab, and click "Details" next to the Annual Conference Registration. On the right-hand side, click "Add Guest/Session" and follow the steps for selection and/or payment. Please note that you will only be able to add sessions. You will not be able to change or cancel sessions. If you wish to change or cancel any sessions, please contact registration@nsgc.org.
Education
How many contact hours will be available for the Annual Conference?
In-person attendees can earn 19.5 contact hours (1.95 CEUs)* from attending CEU-approved sessions during the Annual Conference (including one pre-conference symposium). In-person attendees will have access to an additional 24 contact hours (2.4 CEUs)* from viewing digital content, including all EBS recordings, two high-demand on-demand sessions and virtual platforms.
*This number is an estimate and subject to change pending completion of the CEU application process. We encourage you to check back at a later date for a finalized number.
For more information on contact hours available for Digital Access Pass attendees, visit the Digital Access Pass page
How do I claim CEUs for the Annual Conference?
To claim CEUs for the NSGC 45th Annual Conference, you will be required to complete the individual session evaluations for all sessions you have attended, including any sessions you choose to watch in the virtual platform, as well as an overall conference evaluation. Session recordings will be available within the virtual platform by November 20 until December 11. All evaluations for the Annual Conference must be completed by December 11 to receive a certificate of attendance and CEUs. A link to session evaluations will be available in the virtual platform. NSGC staff will upload certificates to the CEU Portal prior to the end of the year.
How long is recorded content available?
All sessions (excluding pre-conference symposia, sponsored symposia and workshops) will be recorded and uploaded to the virtual platform within 24 – 48 hours of the conclusion of the live sessions for Digital Access Pass attendees to view. Session recordings will be available within the virtual platform by November 20 until December 11.
What do I do if a session I want to attend is at Capacity?
Educational breakout sessions are seated on a first-come, first-served basis. The Convention Center and NSGC staff reserve the right to "close" a session room if it reaches capacity as deemed by the local Fire Marshal.
General Questions
What is the attire for the Annual Conference?
NSGC suggests business casual, but there are no strict guidelines on attire. We ask that attendees present themselves in a professional manner. As the temperature in meeting spaces may fluctuate, we strongly suggest wearing layers for comfort. Additionally, we recommend wearing comfortable shoes for walking between sessions and throughout the convention center.
My family is traveling with me. Is there an age limit for attendees/guests at the Annual Conference?
Due to the professional nature of the NSGC Annual Conference, all attendees and guests must be 16+ years old. All guests must be registered with a guest pass ahead of arriving on site in Baltimore.
Does NSGC have resources to assist with financial support to attend the conference?
If you are seeking financial support from your school or organization to attend this year's event, utilize our justification letter to convey the importance of attending the NSGC Annual Conference. NSGC will award $20,000 in scholarship funding to Full or New Genetic Counselor NSGC members and is actively seeking sponsors for additional support. Applications for the 45th Annual Conference Scholarship will tentatively open in July, and eligible NSGC members are encouraged to apply for funding to support conference registration and attendance.
Where can I find the NSGC Participant Code of Conduct?
Please view the NSGC Participant Code of Conduct. Conference attendees will be required to attest to the NSGC Participant Code of Conduct while registering for the conference.
To report an alleged violation of the NSGC Participant Code of Conduct by NSGC members, you can submit a complaint through the NSGC Disciplinary Procedures.
What meals are included with my registration?
There are no meals included in the Full Conference Registration fee. NSGC does provide refreshment breaks, which will include beverages. The exhibit hall receptions will include light appetizers and bars. Please note, you will receive a drink ticket at registration for each reception for your complimentary beverage. If you sign up for the sponsored symposium, breakfast or lunch will be provided by the sponsor based on the session time.
I have special meals/transportation/accommodations needed, where should I report that?
It is NSGC's goal to ensure that everyone who is attending the conference can access and experience it to its fullest. To ensure that we can accommodate you, please include any accessibility requests for accommodations in your registration notes when registering online by October 21. If you have any questions, please reach out to registration@nsgc.org.
For more information on accessibility and requesting specific accommodations at the NSGC 45th Annual Conference, please review the NSGC 45th Annual Conference Accessibility Guide.
Can I host an ancillary event for my team or organization?
Yes, ancillary meeting space is available for NSGC SIG meetings, meetings held by other genetic counseling organizations, non-NSGC company/organization staff meetings, and to host meetings for Annual Conference attendees. Certain meetings are subject to a blackout period, and all meetings and space requests must receive NSGC approval. To request ancillary meeting space, please complete the Ancillary Meeting Space request by September 15.