Registration
What is the cancellation policy?
To request a refund, you must contact the NSGC Registration Team, at registration@nsgc.org, with documentation of your reason for cancellation. All requests must be made by Friday, Sept. 5. Cancellations will not be accepted after that date. NSGC is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers are subject to change without notice. Your registration may be transferred to a member of your organization up to 7 days before the event when requested in writing to registration@nsgc.org.
All cancellation requests will be reviewed by NSGC, and if approved, will be processed within 2-3 weeks. Refunds that are approved will be subject to a $75 cancellation fee.
If you wish to transfer to a virtual conference registration, you must contact the NSGC Registration Team, at registration@nsgc.org. All requests must be made by Oct. 31. Transfers to virtual will not be accepted after that date.
What is the Virtual Access Pass cancellation policy?
To request a refund, you must contact the NSGC Registration Team, at registration@nsgc.org, with documentation of your reason for cancellation. All requests must be made by Friday, Sept. 5. Cancellations will not be accepted after that date.
All cancellation requests will be reviewed by NSGC, and if approved, will be processed within 2-3 weeks. Refunds that are approved will be subject to a $75 cancellation fee. registration@nsgc.org. Your registration may be transferred to a member of your organization up to 7 days before the event when requested in writing to
How do I change my conference attendance from NSGC 44th Annual Conference to the Virtual Education Access Pass?
If you wish to transfer your conference registration from the in-person NSGC 44th Annual Conference to the Virtual Education Access Pass, you must contact the NSGC Registration Team at registration@nsgc.org by Oct. 31. After Nov. 1 no changes or cancellations can be made for any reason.
Attendees who reach out to the NSGC Registration Team to transfer their conference registration from the NSGC 44th Annual Conference in-person to the Virtual Education Access Pass before or on Sept. 5 will be refunded the difference between attending the in-person NSGC 44th Annual Conference and purchasing the Virtual Education Access Pass. Attendees who reach out to the NSGC Registration Team to transfer their registration from in-person to virtual after Sept. 5 will not be refunded the difference between attendance at the NSGC 44th Annual Conference in-person and purchasing the Virtual Education Access Pass. However, your registration will be converted at no cost.
If I register to attend the meeting in person, will I also have access to online content?
Attendees planning to join us in Seattle also receive complimentary access to the virtual education access sessions. The streaming sessions are automatically included with the in-person registration fee.
What is included in the NSGC Annual Conference Guest Pass?
Attendees with a guest pass for the Annual Conference will have access to the opening reception and Exhibit Hall. Guest pass holders will not have access to education sessions and will not be able to earn continuing education credits.
Does my conference registration fee for the Annual Conference include NSGC membership?
Currently, none of our convention registration fees include membership.
However, NSGC members enjoy up to $250 in convention registration savings. If you join NSGC today, you will receive all the benefits of NSGC membership and a discounted conference registration fee.
For more information on becoming a NSGC member, please visit this page: https://www.nsgc.org/Join
What do I need to pre-register for? What can I attend without registering?
Full conference registration includes access to all keynote presentations, educational breakout sessions, and the Exhibit Hall. Attendees may choose to attend any breakout session available, space permitting (see below). Attendees are required to pre-register for the pre-conference symposia (additional fee required) and workshops. These may be added to your registration through the online registration process or at the onsite registration desks, pending space.
How do I add/change the paid sessions I want to attend on my registration?
Log into your NSGC account. On your account, go to the purchases tab, go to the events tab, and click "Details" next to the Annual Conference Registration, on the right hand side click "Add Guest/Session" and follow the steps for selection and/or payment. Please note that you will only be able to add sessions. You will not be able to change or cancel sessions. If you wish to change or cancel any sessions please contact registration@nsgc.org.
Education
How many contact hours will be available for the Annual Conference?
In-person attendees will be able to earn 33.75 or more contact hours*. Those who purchase the Virtual Education Access Pass will be able to earn up to 27.25 or more contact hours*.
*Please note that these are approximations for contact hours. Please check back at a later date for confirmed numbers.
How will posters be presented?
Posters will be available as part of the in-person experience and Virtual Education Access Pass.
How long is on-demand content available?
All recorded Annual Conference sessions will be available to all attendees via the virtual platform through Dec. 14. Attendees will have the opportunity to catch up and view any live streamed sessions or recordings you missed and earn additional CEUs through the end of the year.
How do I access the session handouts?
Session handouts are available to all paid attendees and can be accessed via the NSGC Conference Mobile App. Please note that not all speakers will provide handouts for sessions.
What do I do if a session I want to attend is "full"/there are no seats left?
Educational breakout sessions are seated on a first-come, first-served basis. If no seats are left in a session you want to attend, there may be standing room available. However, the Convention Center and NSGC staff reserve the right to "close" a session room if it reaches capacity as deemed by the local Fire Marshal. Please let NSGC Staff know if a particular session is full when you attend. As a reminder, some plenary, EBS and platform sessions are recorded, so you may be able to watch this session on the virtual platform after the conclusion of the conference.
Virtual Education Access Pass
What is included in the Virtual Education Access Pass registration?
If you are unable to join us in Seattle, NSGC is pleased to offer a virtual access pass this year. Our Virtual Education Access Pass includes access to live streamed plenary and award sessions (12 total), and one live streamed session per educational breakout session timeslot (five total), determined by the Annual Conference Program Committee. The Virtual Education Access Pass offers attendees the opportunity to earn 27.25 or more contact hours.
Are the dates of the Virtual Education Access Pass the same as the in-person event dates?
Yes. All plenary and select educational breakout sessions will be live-streamed during the same times as the sessions take place in Seattle.
What is the time zone for those who are registering for the Virtual Education Access Pass?
The Annual Conference schedule at a glance is posted in Pacific Time. This aligns with the time zone of the in-person meeting. Please note, in the virtual education experience platform, you will have the opportunity to view your personal schedule in your preferred time zone.
If I am attending virtually, can I attend pre-conference symposia?
Due to the hands-on experience of our pre-conference symposia, only in-person attendees will have access to these sessions.
When will I have access to the virtual education online platform?
All registrants will receive an email notification from NSGC when the online platform is available, prior to the Annual Conference. Participants must be registered and payment received in order to have access to the online platform.
General Questions
What is the attire for the Annual Conference?
NSGC suggests business casual, but there are no strict guidelines on attire. We ask that attendees present themselves in a professional manner. Additionally, meeting spaces may fluctuate greatly in temperature. We strongly suggest wearing layers for comfort.
My family is traveling with me. Is there an age limit for attendees/guests at the Annual Conference?
Due to the professional nature of the NSGC Annual Conference, all attendees and guests must be 16+ years old.
Does NSGC have resources to help with getting financial support to attend the conference?
If you are seeking financial support from your school or organization to attend this year's event, utilize our justification letter to convey the importance of attending the NSGC Annual Conference.
NSGC also has $20,000+ in scholarship funding available to attend the Annual Conference. The application for Annual Conference scholarships will open on July 16 and will close on Aug. 31. More information coming soon.
Where can I find the NSGC Annual Conference Code of Conduct?
View the NSGC Annual Conference Code of Conduct. Conference attendees will be required to attest to the NSGC Code of Conduct upon conference registration.
To report an alleged violation of the NSGC Annual Conference Code of Conduct by NSGC members, you can submit a complaint through the NSGC Disciplinary Procedures.
Where do exhibitors and sponsors find information?
If you are or would like to be an exhibitor or sponsor for the NSGC Conference please visit the Exhibitors Information Page.
What meals are included with my registration?
There are no meals included in the Full Conference Registration fee. Refreshment breaks that will include beverages will be available each morning and afternoon. Food is available for purchase during the Exhibit Hall hours in the back of the Exhibit Hall. If you sign up for the sponsored symposium, breakfast or lunch will be provided by the sponsor based on the session time.
I have special meals/transportation/accommodations needed, where should I report that?
It is NSGC's goal to ensure that everyone who is attending the conference can access and experience it to its fullest. To ensure that we can accommodate you, please include any accessibility requests for accommodations in your registration notes when registering online. If you have any questions, please reach out to registration@nsgc.org.
For more information on accessibility and requesting specific accommodations at the NSGC 44th Annual Conference, please review the NSGC 44th Annual Conference Accessibility Guide.